Cancellation Policy
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At Wakkos World On Wheels, we understand that circumstances may arise where you need to cancel your order. Here’s what you need to know about our cancellation policy:
Order Cancellation:
You may cancel your order within [number] hours of placing it, provided that it has not yet been processed for shipping. Once an order has been processed, it cannot be cancelled.
Cancellation Process:
To cancel your order, please contact our customer support team as soon as possible with your order number and request for cancellation. We will do our best to accommodate your request if it is within the specified cancellation window.
Refund Processing:
If your order is eligible for cancellation and has not yet been processed for shipping, we will issue a refund to your original method of payment within [number] days. Please note that refunds may take some time to reflect in your account, depending on your bank or payment provider.
Exceptions:
Please note that certain items, such as personalized or custom-made products, may not be eligible for cancellation once production has begun. Additionally, orders that have already been processed for shipping cannot be cancelled.
Policy Updates:
We reserve the right to update or modify our cancellation policy at any time without prior notice. Any changes to the policy will be reflected on our website.
If you have any questions or concerns about our cancellation policy, please contact our customer support team for assistance.