Shipping and Return Policy

At Wakkos World On Wheels, we strive to ensure that your orders are processed and delivered to you in a timely manner. Here’s what you need to know about our shipping policy:

Order Processing Time:

Orders are typically processed within 1-2 business days after payment confirmation. Please note that processing times may vary during peak seasons or promotional periods.

Shipping Methods:

We offer various shipping options to accommodate your needs, including standard and expedited shipping. The available shipping methods and estimated delivery times will be displayed at checkout.

Shipping Charges:

Shipping charges are calculated based on the weight of your order, shipping destination, and selected shipping method. The shipping cost will be displayed at checkout before you complete your purchase.

Order Tracking:

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery online.

Shipping Restrictions:

Please note that we currently only ship within [list of countries or regions where shipping is available]. We do not ship to PO boxes or APO/FPO addresses.

If you have any questions or concerns about our shipping policy, please contact our customer support team for assistance.

Return Policy

At Wakkos World On Wheels, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it to us under the following conditions:

Eligibility for Returns:

To be eligible for a return, your item must be unused, in its original condition, and returned within [number] days of receipt. Some items, such as personalized or custom-made products, may not be eligible for return.

Return Process:

To initiate a return, please contact our customer support team to request a return authorization. Once your return request is approved, you will receive instructions on how to return your item. Please ensure that your return package is securely packaged and includes the original packing slip or order confirmation.

Refund Processing:

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will process a refund to your original method of payment within [number] days. Please note that shipping charges are non-refundable, and return shipping costs are the responsibility of the customer.

Damaged or Defective Items:

If you receive a damaged or defective item, please contact us immediately for assistance. We will work with you to resolve the issue and provide a replacement or refund as needed.

If you have any questions or concerns about our return policy, please contact our customer support team for assistance.